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No 'Terms of Service' policy
could possibly cover every eventuality. Most people act responsibly
and know what's right and wrong. However, we feel every one should
know exactly what the terms are, and they are presented here for
that purpose.
Internet Etiquette:
You are expected to be familiar with and practice good Internet
etiquette (Netiquette). You shall not post, transmit, or permit
Internet access to information; the content owner desires to keep
confidential. You are not permitted to post any illegal, libelous,
or indecent content/information likely to result in retaliation
against us.
We reserves the right to determine if content violates this policy
and reserves the right to refuse or terminate service at any time
for violation.
Legal & Copyright Infringement:
NETFORCE network/servers may only be used for lawful purposes. Distribution,
storage or transmission of any information, data or content in violation
of rules, regulation and law, or by the common law, is prohibited.
This includes, but not limited to, content protected by copyright,
trademark or other intellectual property rights.
Unsolicited E-mail/SPAM:
Accounts caught sending unsolicited Emails or Usenet/Newsgroup postings,
as defined by NETFORCE*, either through our servers or to promote
a web site hosted on our servers will be suspended immediately,
We reserves the right to investigate accounts accused of sending
unsolicited Emails or Newsgroup postings, in any way deemed necessary.
This includes terminating all hosting accounts of anyone having
an account suspended for sending spam without notice.
Accounts terminated for sending unsolicited Email or Usenet/Newsgroup
posts give up all rights to any domain names, website content, data,
emails and backups stored on any and all our servers.
* Unsolicited E-mail or SPAM is defined, by NETFORCE as: E-mail
sent to recipients who have not asked to be contacted by you or
Usenet/Newsgroup postings, for the sole purpose of promoting a website,
product /services or business through our servers.
We have a ZERO TOLERANCE POLICY on unsolicited emails or spam.
Adult/Pornography Sites:
Adult/Pornography sites and sex-related merchandising are prohibited
on all our servers. This includes sites that may infer sexual content,
banner ads, direct links or indirect links to content hosted elsewhere.
Network Security:
Web sites promoting, making available or otherwise contributing
to violations of security including but are not limited to cracking,
hacking, phishing, DOS (denial of service) attacks, DDOS (distributed
denial of service) attacks, network flooding and any attempt to
attack on our network/servers and/or using our servers to attack
other network/servers will be removed from our servers without notice.
Violations of network security of any kind are strictly prohibited.
Illegal acts will be reported and prosecuted.
Server Security:
You are responsible for maintaining the integrity of your login
ID and password information. We does NOT recommend login ID/password
sharing, emailing and/or saving online. You are solely responsible
for protecting all Login information assigned to your account and
for any authorized or unauthorized access and/or use of your account.
Violations of server security of any kind are strictly prohibited
(All server activities are logged). Illegal acts will be reported
and prosecuted.
Payment Default:
We reserve the right in its sole discretion, to suspend, terminate
or remove the accounts if there is any default in your payment.
A payment "default" means that you refuses to pay the
invoice (for whatever reason), or the cheque/demand draft you send
us is not honoured by the issuing bank or your credit card issuer
bank denies the charge to your credit card account.
Accounts suspended or terminated for non payment or payment default
of any kind give up all rights to any domain names, website content,
data, emails and backups listed under the customer's (billing) account
or hosted on any or all servers.
Account Termination:
1. Violation of our anti-spam policy will be grounds for immediate
account termination.
2. Web sites deemed offensive, pornographic or racially degrading,
at our sole discretion, will be removed from our servers without
notice. Abusive behavior of any type will not be tolerated.
3. Web sites promoting, making available or otherwise contributing
to software piracy, cracking, hacking, phishing, any attempt to
attack on our network/servers and/or using our servers to attack
other network/servers will be removed from our servers without notice.
4. Network Sniffers, IP Sniffers and/or Packet Sniffers of any type
are not allowed, these are grounds for immediate account termination.
5. Internet Relay Chat (IRC) is not allowed on our servers.
6. Websites that mainly offer files for download such as mp3, videos
etc. or used for an offsite file storage for any files are not allowed.
Any websites with bandwidth usage or disk usage consisting mainly
of downloads will be suspended or terminated.
7. Accounts using up enough server resources, to slow or crash a
server, will be shut down without notice. A website with heavy traffic
should not run BBS, webcams, forums and message board programs on
our shared hosting accounts without our prior permission, due to
the massive amount of server resources they require.
If an account is shut down, due to server resource issues, we will
(upon request) make a reasonable effort to help get the account
unsuspended. This includes tracking down the offending program,
if applicable, and/or making available other arrangements for hosting
the account on a VPS (Vitual Private Server) or Dedicated server
(additional fees may be required).
8. Your account is for Web and Email use only, any other activity,
at our sole discretion, will be grounds for termination.
9. Violation of any term of the TOS policy or inappropriate activity
of any type on our network/servers, will be grounds for termination
as well.
10. We reserve the right to suspend, terminate or remove the account
if there is any default in your payment.
Domain Registration/Renewal:
We will make every effort to register and/or renew your requested
domain name. This is not a guarantee that your requested domain
name is available for registration and/or renewal. Your domain name
may go unregistered and/or renewed, due to circumstances beyond
our control, and will not be grounds for compensation of monetary
loss. An order for domain name registration and/or renewal, does
not guarantee domain name registration and/or renewal.
Domain names will NOT be registered and/or renewed until full payment
is received.
Account Renewal:
The web hosting account is valid for the period that is paid for,
in case, there is no renewal, any service provided by us will NOT
be available to you. Any additional services purchased such as email
address, storage space or sub domains are valid only till the time
original account is valid.
We will make a reasonable effort to intimate you in advance on the
renewal of the web hosting account that is due however it is NOT
our responsibility to give you such intimations. The responsibility
of renewing the account/service will entirely lie with you.
Diskspace / Bandwidth Overage:
If your hosting account goes over the diskspace/bandwidth allowance
set for that account, you agree to pay for that overage and you
must either upgrade your account or purchase additional diskspace/bandwidth.
If you choose additional diskspace/bandwidth, you must purchase
enough to cover the remaining term of your hosting account.
All diskspace/bandwidth/traffic are measured in MBytes/GBytes.
Downtime:
We will make every reasonable attempt to avoid unexpected network/server
downtime and to ensure that all accounts are well taken care of.
We cannot predict any network problem, outage or server downtime
and is not covered under any guarantee or warranty and will not
be grounds for reimbursement for any subsequent financial losses
or damages.
IMPORTANT - Your Responsibilities Include:
1. You are solely responsible for the content of your website
and emails.
2. All account data backups (even if we create and maintain your
website) are the account holder's responsibility.
3. Protecting access to your account. This includes protecting your
passwords, and any computers you use to access your account (FTP,
Emails) if the password is saved on it or them.
4. Keeping your contact information with us (address, phone nos.
etc.) up to date.
5. Checking the Terms of Service policy periodically to see whether
a change has been made to this policy.
We reserve the right to amend the Terms of Service policy from time
to time without notice to you. All accounts are required to comply
with any changes made. Please check periodically to see whether
a change has been made to this policy.
If you are unsure what you are doing is against our Terms of Service
policy, please contact us.
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